Credits System
Understanding how credits work in XTranslator.
What Are Credits?
XTranslator uses a unified monthly credits system where every translation request costs a flat number of credits. You see one credit balance, and each action deducts a predictable amount.
How It Works
Monthly Credits
Each plan includes monthly credits that:
- Reset on your billing date each month
- Are used for all translation features
- Work with Extra Credits when exhausted
| Plan | Monthly Credits | Quality |
|---|---|---|
| Free | 20 | Standard |
| Starter | 200 | Standard |
| Pro | 500 | Enhanced |
| Ultimate | 1,000 | Enhanced |
Credit Costs Per Request
Every translation request costs a flat amount:
| Feature | Credits | Description |
|---|---|---|
| Text Translation | 1 | Per request (any length within limits) |
| Audio Translation | 5 | Per audio file |
| Document Translation | 5 | Per document (PDF, DOCX) |
| Image Translation | 3 | Per image |
| OCR Extraction | 2 | Per image (text extraction only) |
| Text-to-Speech | 0 | Free |
| Speech-to-Text | 0 | Free |
Per-Request Limits
Each plan has limits on what you can process per request:
Text Translation
| Plan | Max Characters |
|---|---|
| Free | 1,500 |
| Starter | 10,000 |
| Pro | 50,000 |
| Ultimate | 100,000 |
Audio Translation
| Plan | Max Duration | Max File Size |
|---|---|---|
| Free | 2 min | 5 MB |
| Starter | 10 min | 20 MB |
| Pro | 15 min | 25 MB |
| Ultimate | 20 min | 25 MB |
Document Translation
| Plan | Max Pages | Max File Size |
|---|---|---|
| Free | 5 | 5 MB |
| Starter | 20 | 20 MB |
| Pro | 50 | 50 MB |
| Ultimate | 100 | 50 MB |
Image Translation
| Plan | Max File Size |
|---|---|
| Free | 5 MB |
| Starter | 10 MB |
| Pro | 20 MB |
| Ultimate | 20 MB |
Translation Quality Tiers
Your plan determines the translation quality tier:
Standard (Free & Starter)
- Fast, efficient translations
- Great for everyday use
- Optimized for speed and efficiency
Enhanced (Pro & Ultimate)
- Superior translation quality
- Better context understanding
- More natural-sounding output
- Improved accuracy for complex content
Credit Consumption Examples
Example 1: Free Plan User (20 credits/month)
| Activity | Credits Used | Remaining |
|---|---|---|
| Start of month | — | 20 |
| 5 text translations | 5 | 15 |
| 1 document translation | 5 | 10 |
| 2 image translations | 6 | 4 |
| 1 audio translation | 5 | -1 (blocked) |
Result: User needs Extra Credits or upgrade for the audio translation.
Example 2: Pro Plan User (500 credits/month)
| Activity | Credits Used | Remaining |
|---|---|---|
| Start of month | — | 500 |
| 50 text translations | 50 | 450 |
| 20 document translations | 100 | 350 |
| 30 image translations | 90 | 260 |
| 10 audio translations | 50 | 210 |
Result: User still has 210 credits for the rest of the month.
Extra Credits
Extra Credits are optional add-on purchases:
- Never expire — Use them anytime
- Work for ALL features — Text, audio, document, image, and OCR
- Used after monthly credits — Automatically used when monthly credits run out
- Available to all paid plans — See Extra Credits
How Extra Credits Work
- Monthly credits are used first for all translations
- When monthly credits run out, Extra Credits are consumed
- Extra Credits continue working until exhausted
- Monthly credits replenish on your billing date
Running Out of Credits
If You Exhaust Monthly Credits
Option 1: Purchase Extra Credits
- Extends all translation features
- Never expires
- See Extra Credits
Option 2: Upgrade Your Plan
- Get more monthly credits
- Access enhanced translation quality (Pro/Ultimate)
- See Pricing Plans
Option 3: Wait for Monthly Reset
- Credits replenish on your billing date
- Free option, no action needed
Credit Usage Tracking
Monitor your usage in real-time:
- Sign in to your XTranslator account
- Click the credit badge in the header
- View your total available credits
You'll see:
- Total credits available (monthly + extra combined)
- Your current plan
- Next renewal date
Credit States
The header badge shows your credit status:
| State | Indicator | Meaning |
|---|---|---|
| Normal | Gray | More than 20% credits remaining |
| Low | Amber | 10-20% credits remaining |
| Critical | Red | Less than 10% credits remaining |
Questions?
- See FAQ for common questions
- Check Billing Overview for plan details
- Contact support for help